Monday 5 August 2013

Problem solving and Decision making


We finally arrive! Problem solving & Decision making are two major things which influence an organizations growth. Without wasting much time, let’s get right to it.


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Problem Solving: The first and foremost thing is to identify a problem because unless we know a problem exist we cannot apply necessary actions to solve it. Next comes exploring possible solutions to a problem. It is important to come up with as many solutions as possible and then select the best out of it. This leads to our next important concept. Decision Making.

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It is the process of selecting a course of action among several options. In an organization, there are four possible situations in decision making and its implementation.
  • Individual Decision, Individual Implementation
  • Individual Decision, Group Implementation
  • Group Decision, Individual Implementation
  • Group Decision, Group Implementation

Individual Decision making is extremely fast and simple. It does depend on the structure of the organization. However there can be severe bias in the process.

Group Decision making is a more systematic process to solve problem. However it is extremely Time- Consuming. There is also a very good chance of polarization in the group which can lead to too much time being wasted in taking the necessary decisions. It is evident that bringing a group of people on a common consensus is little difficult.

http://strategybydesign.org/Portals/56659/images/Four%20Phase%20Decision%20Model%20-%20small.jpg
Steps involving decision making are:

  • ·Estimation Analysis: This involves valuing of the options taking into account work priorities.
  • ·Problem Analysis: Define your problem statement.This step involves gathering all possible information related to problem statement.
  • ·Solution Analysis: This involves thinking of all possible solutions/ideas to deal with the problem followed decision making! Try to eliminate ideas which do not serve the purpose. In short, narrow it down.
  • Implementation: Well of course, you have to put the idea into effect. Involve people into this. Try to check your implementation for proper analysis
 
 

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